At Colin Tours, we strive to deliver your travel, camping, fishing, and hiking gear safely and on time. Please read our Shipping Policy carefully.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are shipped only after successful verification of cash-on-delivery details.
2. Shipping Methods and Delivery Times
- We ship worldwide. Delivery times may vary depending on your location.
- Estimated delivery times:
- Domestic: 3–7 business days
- International: 7–21 business days
- Delivery may be delayed due to customs, weather conditions, or other unforeseen circumstances beyond our control.
3. Shipping Costs
- Shipping costs are calculated at checkout and are added to your order total.
- International shipping rates may vary depending on the destination country.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number and shipping details via email or SMS.
- You can use the tracking number to monitor the status of your delivery.
5. Shipping Address
- Please ensure that your shipping address is complete and accurate.
- Colin Tours is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
6. Lost or Damaged Shipments
- If your order is lost or damaged during shipping, please contact us immediately at [email protected].
- We will assist you in resolving the issue and may arrange for a replacement shipment where applicable.
7. Contact Us
For any questions or concerns regarding your order or shipping, contact us at [email protected]